PatioZora Garden Shipping Policy

Order Processing Time

At PatioZora, we prioritize prompt order handling. All orders are processed within 1 business day from the time of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.

Standard Shipping Time

Our standard delivery service covers the United States (USA) with an estimated delivery timeframe of 1–2 business days after order processing. Please allow extra time for remote or long-distance locations. While we strive for timely delivery, occasional carrier delays can occur due to unforeseen circumstances such as weather or high shipping volumes.

Shipping Cost

Shipping is free on every order, with no minimum order value and no promotional threshold to reach. Checkout offers a single shipping method — Express — and it is priced at $0.00 for every United States destination, including Alaska, Hawaii, Puerto Rico, Guam and APO/FPO/DPO addresses. We do not add handling, packaging, oversize, freight or liftgate charges to any item in the catalog, so the price shown on the product page plus any applicable sales tax is what you pay. If a checkout ever shows a shipping or handling line above $0.00 for a US address, that is an error — please email patiozora@gmail.com before completing the order and we will correct it. We ship within the United States only.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to monitor your package throughout its journey until delivery. If you do not receive a tracking email within 2 business days of placing your order, please contact us for assistance.

Shipping Rates

PatioZora offers free shipping on all orders within the USA, on every product in the catalog. No paid or upgraded shipping tier is offered, so no shipping charge is ever added at checkout. There are no hidden fees or additional charges beyond the item price and applicable sales tax shown during purchase.

Address Accuracy

To ensure timely and accurate delivery, please verify that your shipping address is complete and correct before submitting your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information. If you need to update your address after placing an order, please contact us as soon as possible.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact PatioZora immediately at patiozora@gmail.com. Provide your order number and details of the issue so we can promptly investigate and resolve the situation. We work closely with our carriers to ensure satisfactory outcomes for our customers.

International Shipping

Currently, PatioZora ships exclusively within the United States (USA). We do not offer international shipping at this time.

Contact

For any shipping inquiries or assistance, please contact us at:

• Email: patiozora@gmail.com

Last updated: May 12, 2026