Shipping Policy
PatioZora Garden Shipping Policy
Order Processing Time
At PatioZora, we prioritize prompt order handling. Most orders ship within 2–6 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed on the next business day.
Standard Shipping Time
Our standard delivery service covers the United States (USA) and most orders are delivered within 4–9 business days of purchase. Please allow extra time for remote or long-distance locations. While we strive for timely delivery, occasional carrier delays can occur due to unforeseen circumstances such as weather or high shipping volumes.
Shipping Cost
Standard shipping is free on US orders, with no minimum order value. The current shipping method is Free Standard Shipping. Delivery availability is confirmed for your address at checkout. We ship within the United States only.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to monitor your package throughout its journey until delivery. If you do not receive a tracking email within 7 business days of placing your order, please contact us for assistance.
Shipping Rates
The current standard shipping rate is $0.00. Review the item total, applicable taxes and delivery availability before confirming your purchase. If checkout shows an unexpected standard shipping charge, contact patiozora@gmail.com before paying.
Address Accuracy
To ensure timely and accurate delivery, please verify that your shipping address is complete and correct before submitting your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information. If you need to update your address after placing an order, please contact us as soon as possible.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact PatioZora immediately at patiozora@gmail.com. Provide your order number and details of the issue so we can promptly investigate and resolve the situation. We work closely with our carriers to ensure satisfactory outcomes for our customers.
International Shipping
Currently, PatioZora ships exclusively within the United States (USA). We do not offer international shipping at this time.
Contact
For any shipping inquiries or assistance, please contact us at:
- Email: patiozora@gmail.com
Last updated: May 12, 2026